1. Can I return items?

Sure you can. Just make sure you do it within 2 weeks of the date of receipt.

2. How are my items shipped?

You can choose standard shipping, for which we use the local post office service, or express shipping, using DHL or Fedex.

3. Do you ship internationally?

Yup! Anywhere & everywhere.

4. Do I have to pay duties & taxes on my order?

It depends on the country. You will need to settle duties and taxes as per the individual local customs regulations. These will be due at the point of, or after delivery.

Please be aware that BASSAC does not have any control for any duties, customs and taxes levied by the country or zone your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country or zone.